Ticket refunds
Covid-19 refunds
The latest Covid-19 related refund policies for tickets are outlined below.
Book with Confidence: Advance ticket amendments
Advance tickets purchased from 21st June 2021 for travel on or after 21st June 2021 until 31st December 2021 can be exchanged for a different journey or deferred for up to 12 months with no admin fee charged, as long as the changes are made before 6pm the day before travel.
For more information, refer to the TrainSplit Covid-19 refund guidance.
Automatic online refunds for tickets purchased from TrainSplit.
You can use this service to:
- Refund unused flexible tickets
- Refund unused advance tickets, for which a replacement ticket (for the same journey as the originals) has already been purchased through us. More info.
Booking details
Please enter your booking details below for the journey you want to refund.