Ticket refunds
Covid-19 refunds
You can use this automated service for fee-free Covid-19/Coronavirus related refunds. This applies to both flexible and advance tickets.
Please enter your journey details and click the Covid-19 button when it is shown.
Automatic online refunds for tickets purchased from TrainSplit.
You can use this service to:
- Refund unused flexible tickets
- Refund unused advance tickets, for which a replacement ticket has already been purchased through us
- Requirement to hold a replacement ticket does not apply for Covid-19 refunds.
Booking details
Please enter your booking details below for the journey you want to refund.